Hearing

We’re good listeners—it’s the foundation of effective consulting. Listening actively gives us an understanding of your situation, goals and suggestions. We then reflect back what we’re hearing to make sure we’ve got it right.

Clarity

Knowing what’s really at issue is important and sometimes elusive. We ask good (and even difficult) questions to enrich the dialogue and to help arrive with you at an understanding of what actually needs to be addressed.

Collaboration

We value creative back-and-forth with you, examining your best thinking, as well as ours, to vet and refine ideas until they satisfy. Arriving at solutions frequently involves mutual consideration of our experiences, thoughtful research, adaptation of best practices, and awareness of trends.

Stretching

We want you to be able to achieve your highest aspirations and we also recognize that it is essential to balance your desires with what’s possible. We call it the art of the potential.